Danny_KitSplit on 04/30/2019 at 09:42AM
Thank you all for your continued patience while we work through some issues that have been found on FMA recently.
We’re aware of the bug users have ben having while attempting to stream or download music, contacting artists, uploading music and a few other site functions–we are working to fix those! We understand the frustration many of you have with these functions not working, and have appreciate your feedback. We will keep the FMA community updated as things change.
For now, we have a few short-term solutions to the most common issues:
- Can not log in to FMA: Try logging in using your FMA username, instead of your email address–that usually fixes the problem. If logging in still does not work, try again in a few minutes.
- Approved artist that can not upload music: get in touch and we will help on a case by case basis firstname.lastname@example.org (Please be aware that we’re answering help tickets as quickly as we can, and we will respond to your personal request in the order it was received)
- Contact artist not working: get in touch and we will try to help on a case by case basis— email@example.com
- Downloads/steaming not functioning: On occasion downloads/streamings have stopped working. This is almost always temporary. Try again in a few minutes.
If there is another site issue we should be aware of, please let us know in the comments below!
Hope these tips are helpful and thanks for your patience (and keeping us apprised of any issues) as we work towards longer-term solutions.
Thanks and best,